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How can I get a copy of my invoice?

Invoices are sent with most packages and some are automatically emailed. 

If you frequently don't get an invoice we should check for the reason.  However, if you are missing one occasionally please follow the process below.  

Create a ticket requesting an invoice and we will get right on it.  If you have a more urgent request during business hours, please give us a phone call.   

To help us find the correct invoice please provide at least one of the following;

  • The invoice number
  • Your account number and the part number
  • The PO number and and account number
  • Your company name, address and the date

We will send it to you by the method of your choice, normally email or fax. 

We can find your account number using the address or name details from the order.  

If your order was drop-shipped from one of our our suppliers, there may be a delay in providing an invoice.

 

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