How can I file a warranty claim for a product I purchased?

At Ryder Fleet Products, we sell OEM-quality, trusted, brand name products that have been tested by Ryder - one of the largest and most reliable fleets in the world. 

All our products are covered by the manufacturers' warranty, the coverage varies by product.  If you have a warranty claim, we can assist you by gathering information about your claim and presenting that information to the manufacturer of that product.  

• Any defective products will be replaced, credited, or repaired, in accordance with the manufacturer's warranty policy. 
• Products showing abuse, misuse, or alteration, may not be repaired, credited or replaced under warranty.  Please contact customer service for details.

How to File a Warranty Claim for a Purchased Item

• Complete the warranty claim questionnaire (download it here). 
• Submit the completed document to us;

1. Create a support ticket here
2. Email to -  FleetProductsInfo@ryder.com
3. Fax to 770-338-9220; attn: Warranty Department

• Ryder Fleet Products will review the claim with the supplier and determine if it meets the manufacturer's warranty parameters. 
• If the warranty is approved, we will guide you through the resolution.  

Note: All returns require a Return Authorization Number.