At Ryder Fleet Products, we sell OEM-quality, trusted, brand name products that have been tested by Ryder - one of the largest and most reliable fleets in the world.
All our products are covered by the manufacturers' warranty, the coverage varies by product. If you have a warranty claim, we can assist you by gathering information about your claim and presenting that information to the manufacturer of that product.
- Any defective products will be replaced, credited, or repaired, in accordance with the manufacturer's warranty policy.
- Products showing abuse, misuse, or alteration, may not be repaired, credited or replaced under warranty. Please contact customer service for details.
How to File a Warranty Claim for a Purchased Item
- Complete the warranty claim questionnaire (download it here).
- Submit the completed document to us;
- Create a support ticket here
- Email to - FleetProductsInfo@ryder.com
- Fax to 770-338-9220; attn: Warranty Department
- Ryder Fleet Products will review the claim with the supplier and determine if it meets the manufacturer's warranty parameters.
- If the warranty is approved, we will guide you through the resolution.
Note: All returns require a Return Authorization Number.