Help Center

Credit Card Charges and Authorizations

If you noticed a pending bank transaction immediately after placing an order, and a charge later, no worries. We place a temporary authorization hold, not a charge when orders are placed. 

This hold is released by us and will be available in 1-5 days depending on your bank.

Like many other merchants, we use temporary authorization holds to confirm your payment method. This is a standard security measure used by credit card processing systems to confirm an account is valid.

Later, when the product is shipped we capture the funds in an amount matching the invoice exact.  

Contact your bank directly for questions about their authorization timeframes and policies.

 

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