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Jim

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Activity overview

Latest activity by Jim
  • Jim created an article,

    ProTREAD Driver Training Records and Print Certificate

      1. Purchase Lessons ProTREAD Driver Training lessons can be purchased individually or in batches.  After purchase the driver and/or administrator is provided all the details needed to begin train...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Jim created an article,

    Required Web Browsers and Operating Systems

    Customer security is very important to us.  For this reason we will require customers to use updated browsers when processing credit cards on our site.  This is because vulnerabilities have been fo...

    • 1 follower
    • 0 comments
    • 0 votes
  • Jim created an article,

    Help With ProTREAD Training Issues

    Our Ryder Support Team can assist you with training questions.  However, if a user is having trouble while using the training interface they can contact the Second Level help desk at: By Email: he...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Jim created an article,

    Credit Card Charges and Authorizations

    If you noticed a pending bank transaction immediately after placing an order, and a charge later, no worries. We place a temporary authorization hold, not a charge when orders are placed.  This hol...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Jim created an article,

    Operating Hours and Holidays

    We are open Monday through Friday from 7:00 am until 6:00 pm Eastern Time.   Our offices will be closed for the following Holidays.     Friday, December 22, 2017          Christmas Eve (1/2 Day) ...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Jim created an article,

    How to contact Ryder Fleet Products?

    We are happy to assist you with any question by email or telephone.   Telephone:   855-885-5631 Toll FreeLocal Sales Number: 770-277-9629 Email: Parts and Tool Information -   [email protected]

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    • 11 followers
    • 0 comments
    • 7 votes
  • Jim created an article,

    How do I find a product on your site?

    Simply enter a part number or keyword in the Search Box to find the part you’re looking for.  You can also enter an OEM or competitor part number.   If your search shows multiple results, you can ...

    • 1 follower
    • 0 comments
    • 0 votes
  • Jim created an article,

    What are you doing about credit card fraud?

    Customer Fraud PreventionProtecting our customers is among our top priorities.   Ryder Fleet Products, Inc., checks all credit card transaction through a vetting system to protect our customers fro...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Jim created an article,

    Why am I asked personal questions when I try to place an order?

    Why am I asked personal questions when I try to place an order? Ryder Fleet Products serves customers around the world and we diligently monitor and take precautionary measures to prevent fraudulen...

    • 2 followers
    • 0 comments
    • 0 votes
  • Jim created an article,

    How can I file a warranty claim for a product I purchased?

      At Ryder Fleet Products, we sell OEM-quality, trusted, brand name products that have been tested by Ryder - one of the largest and most reliable fleets in the world.  All our products are covered...

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    • 1 follower
    • 0 comments
    • 0 votes